Singapore households rely heavily on domestic help, and finding a reliable maid agency is one of the more consequential decisions a family can make. The Ministry of Manpower licenses all employment agencies operating in Singapore, so the regulatory baseline is consistent across providers, but service quality, candidate vetting standards, and after-placement support vary considerably from one agency to the next.
The agencies listed here were selected based on verified customer ratings, volume of reviews, licensing status, and breadth of service. All fifteen hold MOM licences and carry ratings of 4.7 stars or above across public review platforms. Where agencies share the same rating, placement volume, availability hours, and the consistency of their client feedback were used to determine the final order.
Whether you are placing a first-time foreign domestic worker or replacing an existing helper, this guide gives you a factual, side-by-side look at the strongest options available in Singapore in 2026.
1. Helper Express – Singapore Maid Agency
Seven-day maid placement service with a 4.8-star rating
Helper Express operates as a full-service maid agency in Singapore, placing foreign domestic workers from the Philippines, Indonesia, Myanmar, and other source countries. The agency holds a 4.8-star rating and is open seven days a week, which suits families who cannot take time off on weekdays to visit an office or discuss placement requirements.
The agency’s process covers initial candidate matching, MOM work permit applications, insurance arrangements, and settling-in support. Families can browse biodata profiles online before committing to an interview, which reduces the time spent shortlisting candidates in person.
Helper Express also handles transfer maid placements, which is useful for households needing a faster turnaround than a fresh deployment typically allows. Their seven-day availability means queries and paperwork do not stall over weekends.
Pros
- Open seven days a week
- 4.8-star customer rating
- Handles both fresh and transfer maid placements
- Online biodata browsing before interviews
Cons
- Specific review volume not publicly stated
- Office location may not suit all parts of Singapore
Best for: Families who need weekend availability and want to browse candidate profiles online before committing to interviews.
Website: helperexpress.com.sg
Full listing: View on Best of Singapore
2. Ministry of Helpers
Round-the-clock placement agency with a 4.9-star customer rating
Ministry of Helpers carries a 4.9-star rating and operates 24 hours a day, seven days a week, making it one of the most accessible maid agencies in Singapore. For families dealing with urgent helper replacements or working non-standard hours, the round-the-clock availability removes a common friction point in the placement process.
The agency places domestic workers from a range of source countries and manages the full MOM administrative process on behalf of employers, including insurance, medical examinations, and work permit applications. Their team also provides guidance to first-time employers who are unfamiliar with the obligations that come with hiring a foreign domestic worker in Singapore.
The 4.9-star rating reflects consistent client satisfaction across placements, and the agency’s positioning around accessibility sets it apart from agencies operating standard business hours only.
Pros
- 24/7 availability, including public holidays
- 4.9-star customer rating
- Full MOM administrative support
- Useful for first-time employers
Cons
- Publicly available review count is not prominently displayed
- 24/7 model may mean variable staff availability depending on time of contact
Best for: Busy households needing round-the-clock access to agency staff, particularly those managing urgent replacements.
Website: ministryofhelpers.com
Full listing: View on Best of Singapore
3. Universal Employment Agency Pte Ltd
High-volume placement agency with 2,394 reviews and a 4.8-star rating
Universal Employment Agency stands out for the sheer volume of verified customer feedback it has accumulated. With 2,394 reviews averaging 4.8 stars, it has one of the largest verified review bases of any maid agency in Singapore, which provides a more statistically meaningful picture of service quality than agencies with smaller samples.
The agency places domestic helpers from the Philippines, Indonesia, Myanmar, India, and Sri Lanka, and covers the full employment process including MOM licensing requirements, insurance, and work permit renewals. Flexible weekend hours make it accessible to working couples who cannot visit during the week.
A large candidate database means that families with specific requirements around nationality, language, or experience have a wider pool to draw from compared to smaller agencies.
Pros
- 2,394 reviews at 4.8 stars, one of the largest review bases in this category
- Wide candidate pool across multiple source countries
- Weekend hours available
- Full MOM compliance support
Cons
- High volume of placements may mean less personalised attention for each client
- Weekend hours may be reduced compared to full seven-day operations
Best for: Families who want confidence from a large, verified review base and a broad selection of candidates across multiple nationalities.
Website: universalmaidagency.com
Full listing: View on Best of Singapore
4. 1-Alliance Employment (Maids) Agency Pte Ltd
Maid placement agency with a 4.9-star rating across 387 reviews
1-Alliance Employment holds a 4.9-star rating across 387 reviews, placing it among the highest-rated agencies in Singapore on a per-review basis. A rating this consistent over a meaningful sample of reviews suggests reliable service delivery rather than a small cluster of positive responses.
The agency covers placements for fresh and experienced domestic workers, handles MOM work permit applications, and provides support through the settling-in period. Their team assists with documentation requirements and advises employers on their legal obligations, which is particularly useful for families hiring a foreign domestic worker for the first time.
The combination of a high rating and a solid review count positions 1-Alliance as a strong option for households that want reassurance from independently verified client feedback before engaging an agency.
Pros
- 4.9-star rating across 387 verified reviews
- Support for first-time employers
- Handles fresh and transfer placements
- Full MOM documentation assistance
Cons
- Operating hours not prominently published on all review platforms
- Review volume, while solid, is smaller than some larger agencies
Best for: First-time employers and families who place weight on independently verified, high-volume customer ratings.
Website: 1-alliancemaids.com
Full listing: View on Best of Singapore
5. Your Maid Agency
Singapore home help agency with strong ratings and weekday plus weekend availability
Your Maid Agency carries a 4.8-star rating and offers availability across both weekdays and weekends, giving employers flexibility when scheduling consultations or interviews. The agency places domestic helpers across a range of household requirements, from general housekeeping and cooking to elder care and infant care.
Their online presence includes a candidate search function that allows prospective employers to filter by nationality, age, experience type, and salary range before arranging an in-person consultation. This self-directed browsing reduces the time needed during office visits and helps families arrive with a clearer shortlist.
Post-placement support is part of the service, covering documentation for permit renewals and assistance if a replacement is needed within the warranty period.
Pros
- 4.8-star customer rating
- Weekday and weekend availability
- Online candidate filtering tool
- Post-placement and replacement support
Cons
- Total review count not prominently highlighted
- Scope of elder care or infant care specialists may vary by candidate availability
Best for: Households with specific helper requirements such as infant care or elder care who want to filter candidates before visiting the agency.
Website: yourmaidagency.com.sg
Full listing: View on Best of Singapore
6. Maids ‘R’ Us – Trusted Maids Agency in Singapore
Seven-day maid agency with a 4.7-star rating and established placement track record
Maids ‘R’ Us holds a 4.7-star rating and operates seven days a week, which places it among the more accessible agencies in Singapore. The agency has been active in the local market for a number of years and places domestic workers from Southeast Asian and South Asian source countries.
Their service covers the standard scope of MOM-compliant placement, including work permit applications, settling-in programme coordination, and insurance. The agency also handles transfer helper placements for families who need a quicker turnaround without waiting for a new deployment to be processed.
Seven-day operating hours mean that employers with time-sensitive placement needs are not limited to weekday office visits, which suits dual-income households managing work and family commitments simultaneously.
Pros
- Seven-day availability
- 4.7-star rating
- Transfer and fresh placement options
- Established market presence
Cons
- Rating sits slightly below the top-tier agencies in this list
- Specific review volume not prominently stated
Best for: Dual-income households needing weekend access to placement consultations and a straightforward transfer maid process.
Website: maids-rus.com
Full listing: View on Best of Singapore
7. JForce Maid Agency – Boon Keng
Vetted domestic help placement agency based in Boon Keng with a 4.7-star rating
JForce Maid Agency, located in the Boon Keng area, holds a 4.7-star rating and provides placement services for vetted domestic workers across Singapore. The agency’s central location makes it accessible from most parts of the island without requiring a long commute for initial consultations.
JForce handles the full placement cycle, from candidate biodata review through to MOM work permit processing and insurance coordination. The agency also offers home services alongside its standard domestic worker placements, giving households the option of supplementary help for specific tasks.
Candidate vetting is a stated focus, and the agency screens helpers before presenting them to employers, reducing the time families spend reviewing unsuitable profiles.
Pros
- 4.7-star rating
- Central Boon Keng location
- Vetted candidate pool
- Home services available alongside domestic worker placements
Cons
- Boon Keng location may be less convenient for those in western or northern Singapore
- Review volume details not widely published
Best for: Households in central Singapore looking for pre-screened candidates and a straightforward MOM-compliant placement process.
Website: jforce.com.sg
Full listing: View on Best of Singapore
8. Green Employment (Toa Payoh / Braddell)
Established domestic help placement agency in Toa Payoh with a 4.9-star rating
Green Employment, operating from the Toa Payoh and Braddell area, holds a 4.9-star rating, placing it among the highest-rated agencies in this guide. The central location gives it good accessibility for families living in Bishan, Ang Mo Kio, Novena, and surrounding areas.
The agency has an established track record in domestic helper placements and manages the end-to-end process for employers, including candidate shortlisting, MOM work permit applications, and insurance arrangements. Their team is experienced in handling both new deployments and transfer cases.
The strong rating reflects consistent client satisfaction over time, and the Toa Payoh base serves a densely populated residential corridor where demand for domestic help services is consistently high.
Pros
- 4.9-star rating
- Accessible central location (Toa Payoh / Braddell)
- Handles both new deployments and transfer placements
- Established track record
Cons
- Less convenient for households in the east or west of Singapore
- Specific review count not highlighted on all platforms
Best for: Families in the central and north-central parts of Singapore who want a highly rated, established local agency.
Website: greenemployment.sg
Full listing: View on Best of Singapore
9. Honest Recruiter Pte. Ltd. – Maid Agency Singapore
Maid agency with a 4.9-star rating across 183 verified reviews
Honest Recruiter holds a 4.9-star rating across 183 reviews, making it one of the highest-rated agencies in Singapore by average score. The name reflects the agency’s stated positioning around transparent communication with employers, particularly regarding candidate backgrounds, experience levels, and realistic expectations about placement timelines.
The agency places domestic helpers from standard source countries and manages MOM compliance requirements on behalf of employers. Their process includes candidate briefings for both employer and helper before placement, which can reduce early friction during the settling-in period.
For families who have had poor experiences with agencies that oversell candidate capabilities, the agency’s emphasis on honest representation of helper profiles may be a deciding factor.
Pros
- 4.9-star rating across 183 reviews
- Transparent candidate representation
- Pre-placement briefings for employer and helper
- Full MOM compliance support
Cons
- 183 reviews, while strong, is a smaller sample than some larger agencies
- Website uses HTTP rather than HTTPS, which some users may notice
Best for: Families who have had previous placement issues and want an agency that prioritises accurate candidate representation over fast sales.
Website: honestrecruiter.com.sg
Full listing: View on Best of Singapore
10. First Maid Agency – Bukit Timah Shopping Centre
Vetted domestic help agency serving Bukit Timah and surrounding areas with a 4.7-star rating
First Maid Agency, based at Bukit Timah Shopping Centre, holds a 4.7-star rating and serves households across the Bukit Timah, Holland, Clementi, and Queenstown corridors. The Bukit Timah location places it conveniently for families in the western and upper central parts of Singapore.
The agency places vetted domestic workers and manages the full MOM process, including work permit applications, insurance, and the settling-in programme. Candidate biodata is available for review before interviews, and the team provides guidance on employer obligations and levy requirements.
The Bukit Timah Shopping Centre setting gives the agency good foot traffic from local residents, and the 4.7-star rating reflects consistent client satisfaction across placements made through the office.
Pros
- 4.7-star rating
- Convenient location for western and upper-central Singapore residents
- Vetted candidate pool
- Employer obligation guidance included
Cons
- Less accessible for families in the east or north-east of Singapore
- Review volume not prominently stated
Best for: Households in Bukit Timah, Holland Village, Clementi, and surrounding areas who prefer a nearby agency for in-person consultations.
Website: firstmaid.sg
Full listing: View on Best of Singapore
11. 1.Alpha Employment Agency
Seven-day domestic staff placement agency with a 4.9-star rating
1.Alpha Employment Agency holds a 4.9-star rating and operates seven days a week, combining high customer satisfaction scores with broad availability. The agency places domestic workers from the Philippines, Indonesia, Myanmar, and other MOM-approved source countries.
Their process covers candidate matching, work permit applications, settling-in programme coordination, and insurance. The seven-day availability ensures that employers do not face delays over weekends when time-sensitive placement decisions need to be made or paperwork needs to be progressed.
The 4.9-star rating across their operating period reflects strong feedback from clients, and the seven-day model positions the agency well for households managing placement alongside full-time work schedules.
Pros
- 4.9-star rating
- Seven-day availability
- Full MOM compliance and insurance support
- Multiple source country options
Cons
- Specific review volume not prominently published
- Office location details require checking directly with the agency
Best for: Working households needing weekend access to a highly rated agency for placements and permit processing.
Website: 1alpha.com.sg
Full listing: View on Best of Singapore
12. Master Employment Agency (Master Maid Agency Pte Ltd)
Domestic help placement agency with a 4.7-star rating connecting households with vetted staff
Master Employment Agency, operating under the Master Maid Agency Pte Ltd entity, holds a 4.7-star rating and provides domestic worker placement services for households across Singapore. The agency covers placements from standard MOM-approved source countries and manages the end-to-end administrative process for employers.
Their service includes candidate shortlisting, interview coordination, work permit applications, insurance, and post-placement support. The agency also assists with permit renewals for existing helpers, making it a practical contact point beyond the initial placement.
The 4.7-star rating reflects a consistent standard of service delivery, and the agency’s established presence in the market means it has handled a broad range of placement scenarios, from first-time employers to experienced households replacing long-term helpers.
Pros
- 4.7-star rating
- Handles permit renewals, not just initial placements
- End-to-end MOM administrative support
- Experienced with a range of placement scenarios
Cons
- Website uses HTTP rather than HTTPS
- Operating hours and review volume not prominently displayed online
Best for: Households looking for a dependable agency that handles both initial placements and ongoing permit renewal support.
Website: masteremploymentagency.com
Full listing: View on Best of Singapore
13. Nur Maids Agency (Nur Services Pte. Ltd. 24C2207)
Licensed Singapore maid agency with a 4.7-star rating across 300 or more reviews
Nur Maids Agency, operating under Nur Services Pte. Ltd. with MOM licence number 24C2207, holds a 4.7-star rating across more than 300 reviews. The volume of reviews gives the rating reasonable credibility as a reflection of consistent service rather than a small number of positive responses.
The agency places domestic workers from standard source countries and manages the full MOM-compliant placement process. Their team assists employers with documentation, levy requirements, and the obligations that come with employing a foreign domestic worker in Singapore.
Displaying the MOM licence number publicly is a minor but useful transparency signal for employers who want to verify an agency’s credentials before engaging their services.
Pros
- 4.7-star rating across 300 or more reviews
- MOM licence number publicly displayed
- Full placement and documentation support
- Consistent rating over a meaningful review sample
Cons
- Website uses HTTP rather than HTTPS
- Operating hours require direct confirmation with the agency
Best for: Employers who want to verify agency credentials upfront and place weight on a rating backed by 300 or more independent reviews.
Website: nurmaids.com
Full listing: View on Best of Singapore
14. Island Maids – Maid Agency In Singapore
Established Singapore maid agency with a 4.8-star rating and a solid placement track record
Island Maids holds a 4.8-star rating and has an established history of placing domestic workers for Singapore households. The agency covers the standard scope of placement services, including candidate matching, MOM work permit processing, insurance, and settling-in programme coordination.
Their candidate pool spans multiple source countries, and the agency handles both fresh deployments and transfer cases. Employers can review biodata profiles before committing to interviews, and the team provides post-placement support for the settling-in period.
The 4.8-star rating across their operating period reflects reliable client outcomes, and Island Maids’ track record in the market gives it credibility for families placing a domestic worker for the first time.
Pros
- 4.8-star rating
- Established placement track record
- Handles fresh deployments and transfer cases
- Post-placement support included
Cons
- Website uses HTTP rather than HTTPS
- Specific review volume and operating hours require direct confirmation
Best for: First-time employers who want an established agency with a strong rating and a straightforward end-to-end process.
Website: islandmaids.com.sg
Full listing: View on Best of Singapore
15. Wonderful Maid Agency / Wonderful Helper Private Limited
Singapore maid agency with a 4.7-star rating and extended evening hours for working households
Wonderful Maid Agency, operating under Wonderful Helper Private Limited, holds a 4.7-star rating and offers extended evening hours, which sets it apart from agencies that close in the early afternoon. The extended availability suits households where both adults work standard office hours and cannot visit an agency during the day.
The agency places domestic workers from Southeast Asian and South Asian source countries and manages the full MOM placement process, including work permit applications and insurance. Their evening hours mean that consultations, interviews, and paperwork discussions can take place after work without requiring time off.
For dual-income households who find standard agency hours restrictive, the extended schedule addresses a practical barrier that often delays the placement process.
Pros
- 4.7-star rating
- Extended evening operating hours
- Suitable for full-time working households
- Full MOM compliance and placement support
Cons
- Rating is at the lower end of this list
- Review volume not prominently stated
Best for: Dual-income households who need to attend consultations after standard business hours without taking time off work.
Website: wonderfulhelper.com
Full listing: View on Best of Singapore
Who is the best maid agencies in Singapore?
Based on verified customer ratings and review volume, Ministry of Helpers, Green Employment, 1-Alliance Employment, Honest Recruiter, and 1.Alpha Employment Agency all hold 4.9-star ratings, placing them among the highest-rated options available. Universal Employment Agency stands out for the sheer scale of its feedback, with 2,394 reviews at 4.8 stars, giving it one of the most statistically reliable ratings in the category. The best agency for a given household depends on factors including location, source country preference, budget, and whether weekend or evening availability is a priority.
How much does a maid agencie cost in Singapore?
Agency fees in Singapore typically range from SGD 800 to SGD 2,500 for a fresh maid placement, depending on the source country and the agency’s pricing structure. Transfer maid placements are generally lower in cost, as there is no overseas deployment involved. On top of the agency fee, employers pay for the MOM work permit application, a security bond, personal accident insurance, medical insurance, and the Foreign Worker Levy. The total first-year cost of hiring a foreign domestic worker, including agency fees and government-mandated expenses, often falls between SGD 5,000 and SGD 8,000 depending on the nationality of the helper and the services engaged.
How do I choose a maid agencie in Singapore?
Start by confirming the agency holds a valid MOM licence, which can be verified through the Ministry of Manpower’s online directory. Check the agency’s rating and review volume on Google or independent platforms, focusing on the consistency of feedback rather than a single high score with few reviews. Consider the agency’s availability hours relative to your own schedule, and ask about the candidate pool for your preferred source country. Clarify the fee structure upfront, including what is covered if a replacement is needed, and check whether post-placement support is included in the quoted price.
What should I look for in a maid agencie?
Key factors include MOM licensing, a transparent fee structure, a realistic candidate briefing process, and clear replacement policies. Agencies that conduct thorough candidate screening before presenting biodata to employers save significant time during shortlisting. Look for agencies that brief both the employer and the helper before placement begins, as this reduces mismatched expectations during the settling-in period. Availability hours matter if you cannot visit during standard weekday business hours. A high rating across a meaningful number of reviews is a more reliable quality signal than a perfect score based on a handful of responses.
Are there good maid agencies for small businesses in Singapore?
Most Singapore maid agencies focus on foreign domestic worker placements for private households, as MOM regulations specifically govern this category of employment under a separate framework from general employment passes. Small businesses needing cleaning or domestic-style support staff typically require a different type of work pass and would engage a general employment agency rather than a maid agency. That said, several of the agencies listed here, including those with large candidate databases and multi-service offerings, may be able to advise on appropriate referrals or supplementary home service options for employer types outside the standard household arrangement.
Selecting the right maid agency in Singapore comes down to matching your specific household requirements with an agency that has demonstrated consistent performance across verified reviews, holds the appropriate MOM licence, and offers availability hours that fit your schedule. The fifteen agencies in this guide all meet a 4.7-star threshold or above and cover a range of locations, availability models, and placement types to suit different families across the island.
