What Terminal Is Scoot At Changi?


Navigating through Singapore’s Changi Airport can be an overwhelming experience for passengers, especially when trying to locate a specific airline’s terminal. One such airline is Scoot, a popular low-cost carrier offering flights to various destinations. For those planning a trip with Scoot, it’s essential to know which terminal they operate from to ensure a smooth travel experience.

Scoot operates its flights from Terminal 1 at Changi Airport. Passengers can locate their check-in counters at Rows 5-7 within the terminal.

Terminal 1 has undergone renovations and expansions to accommodate the growing number of passengers passing through Changi, providing them with easy access to various facilities, including dining and shopping options.

Key Takeaways

  • Scoot is located at Terminal 1 of Singapore Changi Airport
  • Check-in counters for Scoot can be found at Rows 5-7
  • Terminal 1 offers a variety of facilities and services for passengers

Overview of Scoot at Changi Airport

One may wonder, what terminal is Scoot at Changi? Scoot Airlines operates from Terminal 1 at Singapore Changi Airport. Providing passengers with a seamless and comfortable journey, Scoot Airlines meticulously designs every aspect of the travel experience, from easy check-ins to efficient luggage handling.

Travellers flying with Scoot can expect a wide range of amenities and services at Terminal 1. These include various options for check-in, such as web/online check-in, airport counter check-in, and kiosk check-in. In addition, passengers can enjoy airport and in-flight Wi-Fi, as well as services for unaccompanied minors and travel with pets or animals.

Scoot Airlines also offers a range of seating options, from economy to first and business class, with information on seat selection and enquiries available at the terminal. Furthermore, if any issues arise, passengers can access delayed flight and transit information, as well as concierge services. These are all aimed at ensuring a smooth and enjoyable travel experience for passengers.

Terminal 1 itself caters to a diverse range of tastes and needs with an array of dining choices, showcasing flavours from around the world. Passengers can also peruse various stores and boutiques, offering a selection of merchandise and souvenirs to enhance their travel experience.

In summary, Scoot Airlines operates from Terminal 1 at Singapore Changi Airport, providing passengers with a comfortable and stress-free journey equipped with a range of amenities and services.


Assessing Terminal Facilities

In-Flight Services and On-Ground Assistance

Scoot Airlines operates from Terminal 1 at Singapore Changi Airport, providing passengers with various amenities in the terminal. Scoot passengers can enjoy a smooth and convenient experience at Changi Airport, with easy access to check-in counters at Rows 5-7, well-organised security checks, and efficient boarding processes.

In addition to in-flight services offered by Scoot, such as inflight meals and entertainment options, Changi Airport’s Terminal 1 is equipped with numerous facilities and services that cater to the needs of travellers. These include free Wi-Fi, charging stations for electronic devices and comfortable seating areas to rest and relax before boarding.

Special Services for Families and Individuals with Needs

Understanding the needs of families and individuals with special requirements, Changi Airport’s Terminal 1 offers various facilities catering to passengers of all ages and abilities. For families travelling with young children, there are designated play areas and nursing rooms to ensure a comfortable experience before and in-between flights.

Terminal 1 also prioritises accessibility for passengers with reduced mobility and individuals’ specific needs, providing facilities such as wheelchair-friendly pathways and restrooms with accessible features. The airport staff are well-trained to assist passengers with special needs, ensuring a seamless and comfortable journey through the terminal.

Locating Scoot at Changi

Interactive Maps and Signage

At Singapore Changi Airport, travellers can find Scoot Airlines operating from Terminal 1. To efficiently navigate through the airport, passengers can make use of interactive maps and clear signage available throughout the area. The Flight Information Display System will provide important details about flights and check-in rows, enabling passengers to easily locate Scoot’s check-in counters at Terminal 1.


Directions from Other Terminals

Singapore Changi Airport consists of four terminals, and it takes at least 10 minutes to travel between them. To find Scoot Airlines and its relevant check-in counters, passengers can follow these directions:

  • From Terminal 2 or Terminal 3: Utilise the Skytrain service, running every 4 minutes during operational hours, to reach Terminal 1.
  • From Terminal 4: Board one of the free shuttle buses to Terminal 1, which operates approximately every 10-15 minutes.

By following these guidelines and making use of the available resources at Changi Airport, travellers can easily locate Scoot Airlines at Terminal 1 and ensure a smooth transit experience.

Understanding Passenger Traffic and Peak Hours

Changi Airport in Singapore serves more than 100 airlines flying to over 400 cities in more than 100 countries and territories globally. Scoot is among these airlines, with its flights arriving at both Changi Airport Terminals 1 and 3 as of 24 May 2022. It is essential for passengers to know which terminal their airline operates from to ensure a seamless transit experience.

To manage the high passenger traffic through the airport, businesses within Changi make use of off-peak periods to carry out essential tasks like cleaning, food preparation, and supply deliveries. For passengers, understanding peak hours at the airport can help avoid congestion, providing a more comfortable experience as they navigate through the terminals.

In addition to being mindful of peak travel times, passengers should also be aware of the transit facilities and attractions available at Changi Airport. There are plenty of free amenities to enjoy, such as the butterfly garden or the movie theatre. For those with long or overnight layovers, transit hotels can be found in Terminals 1, 2, and 3.


In summary, understanding passenger traffic and peak hours at Changi Airport is essential for passengers transiting through or departing from Singapore. Scoot operates from both Terminal 1 and Terminal 3, and passengers can check the latest flight information on Changi Airport’s website or the iChangi app. By being aware of peak hours, passengers can better plan their journeys and enjoy the world-class facilities and attractions that Changi Airport has to offer.

Dining and Shopping Options

Top Restaurants and Eateries

Changi Airport offers a wide variety of dining options, catering to different tastes and preferences. From international cuisine to local Singaporean dishes, you will find something to satisfy your cravings. Let your taste buds take a trip around the world with %ARABICA for a comforting cup of coffee or satiate your ramen cravings at IPPUDO EXPRESS. For a more upscale dining experience, indulge in a meal by Michelin-starred celebrity chef Wolfgang Puck at Terminal 3, where you can enjoy global classics like artisanal pizzas, Spicy Chicken Potstickers, signature cocktails, and wines.

Duty-Free Shopping and Exclusive Deals

Not only does Changi Airport offer amazing dining options, but it’s also a shopping paradise. At Terminal 4, you can find a multitude of shops and exclusive deals. Pamper yourself with luxury brands, fashion, accessories, cosmetics, perfumes, and more in the duty-free shopping area. Don’t miss out on the wide range of duty-free items and the latest products available, offering great deals and savings on your favourite items. With an extensive selection of shops and exclusive offers, you can be sure to find something that suits your style and taste at Singapore Changi Airport.

Navigating Through Changi Airport

Ensure Ample Time for Flight Connections

When travelling through Changi Airport, it is essential to allow enough time for flight connections. Ensure you have at least a 10-minute window between flights, as terminal transfers can take some time. Account for possible delays and buffer time for security checks and baggage collection when planning your itinerary.

Confirm Your Next Flight’s Terminal

Scoot Airlines operates from Terminal 1, while other airlines may use Terminals 2, 3 or 4. Always confirm your departing airline’s terminal before arriving at Changi Airport to save time and avoid confusion. You may do so either through airline websites, Changi Airport’s official website or the iChangi mobile app.

Familiarise Yourself with Changi’s Layout

Changi Airport has a user-friendly layout with well-placed signs and navigation aids. Familiarise yourself with maps, directory boards and digital information kiosks located across the airport. The iChangi app and Changi Airport’s website can also provide details on the layout.

Keep Essential Travel Documents Handy

To ensure smooth transit through Changi Airport, keep essential documents such as passport, boarding pass, and any necessary visas or travel authorisations such as your SG Arrival Card within easy reach. This will help you move more quickly through immigration and security checkpoints.

Pre-Plan Your Journey Through Changi

Taking a few minutes to pre-plan your journey through Changi Airport can prove essential for a seamless travel experience. This includes mapping out your route between terminals and identifying amenities you may require, such as restrooms or food outlets.

Stay Updated on Flight Charges and Fees

Stay informed of any additional charges or fees associated with your flight. This can include fees for checked baggage, in-flight meals, or seat selection. Knowing these charges ahead of time can avoid any unexpected surprises or costs during your journey.

Stay Safe and Secure During Transits

For a hassle-free travel experience, strictly follow security guidelines provided by Changi Airport and airlines. This includes carrying limited hand luggage, adhering to liquid restrictions and promptly reporting any lost or suspicious items to airport staff or authorities.

Maximise Your Changi Airport Experience

Changi Airport boasts an impressive array of retail, dining, and leisure options that travellers can take advantage of while waiting for their connecting flights. Explore the Jewel complex, take a dip in the rooftop pool, or visit the airport’s various gardens and attractions to make the most of your time at Changi.

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Which terminal does Scoot depart from at Changi?

Scoot Airlines operates from Terminal 1 at Singapore Changi Airport. All Scoot flights have check-in counters at Rows 5-7 in Terminal 1.

Where do Scoot flights arrive at Changi Airport?

Scoot flights arrive at Terminal 1 at Singapore Changi Airport. Passengers should ensure they know their connecting flight terminal, as Changi Airport has a total of four terminals.

Which airlines share Terminal 1 with Scoot in Changi?

Numerous airlines share Terminal 1 with Scoot at Changi Airport, including Singapore Airlines, Emirates, AirAsia, and British Airways. However, always check your specific flight details in case of any changes.

Is Scoot affiliated with Singapore Airlines?

Yes, Scoot is a low-cost subsidiary of Singapore Airlines. The airline was established in 2011, and it operates medium and long-haul flights with a fleet primarily consisting of Boeing 787 Dreamliner aircraft.

How do I transit between Terminal 1 and Terminal 3 at Changi?

To transit between Terminal 1 and Terminal 3 at Changi, passengers can utilise the Skytrain, which operates both landside and airside within the airport. The journey takes approximately 4 minutes, and the Skytrain operates from 5am to 2:30am. During non-operational hours, complimentary shuttle buses are available for transfers between the terminals.

What services are available at Scoot’s Changi terminal?

At Terminal 1, where Scoot operates, passengers can find a variety of services and facilities, including dining options, retail shops, baggage services, and currency exchange outlets. Additionally, passengers can access the Jewel Changi Airport, a multi-purpose complex featuring a wide range of shopping, dining, and entertainment options, as well as the iconic Rain Vortex, the world’s tallest indoor waterfall.

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Shaan Nicol

Join a Kiwi expat who's navigated Singapore since 1992 on a journey through the city's hidden gems and vibrant culture at bestofsingapore.co. From the best chili crab spots to innovative architecture, discover what makes Singapore a global hub through the eyes of both a local and an outsider.

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