Planning a trip from Singapore with Finnair? Knowing which terminal to head to at Changi Airport can save you valuable time and reduce stress before your flight. Finnair operates from Terminal 1 at Singapore Changi Airport (SIN), with check-in services available at Row 14, door 5.
Passengers flying with Finnair should arrive at Terminal 1 at least 3 hours before departure, as check-in closes 60 minutes prior to flight time. For added convenience, Finnair also offers early check-in service in the “Jewel” area of Terminal 1, available from 12 noon onwards.
If you’re unsure about your departure terminal, you can verify this information by logging into Manage Booking on Finnair.com or by adding your booking reference to the Finnair app. The airline also provides self-service check-in kiosks at the airport for passengers who haven’t checked in for their flights in advance.
Overview of Finnair Operations at Singapore Changi Airport
Finnair maintains a significant presence at Singapore Changi Airport, operating exclusively from Terminal 1 for all arriving and departing flights. The airline connects Singapore to Helsinki and other European destinations with regular service.
Finnair Flight Routes and Destinations
Finnair primarily operates direct flights between Singapore (SIN) and Helsinki (HEL), serving as a vital link between Southeast Asia and Northern Europe. This route forms part of Finnair’s broader Asian network strategy, with Singapore being one of their key hubs in the region.
From Helsinki, passengers can connect to numerous European destinations including Stockholm, Copenhagen, London, and Paris. The Singapore-Helsinki route typically operates daily, with adjustments based on seasonal demand.
Finnair’s strategic position allows travellers from Singapore to access many European cities with just one connection in Helsinki. Flight times between Singapore and Helsinki average approximately 12 hours, with the airline using mainly wide-body aircraft like the Airbus A350 for these long-haul routes.
Finnair IATA Code and Flight Numbers
Finnair operates under the IATA code AY, which appears on all tickets and flight information displays at Changi Airport. The main flight numbers for the Singapore-Helsinki route are typically AY132 (Singapore to Helsinki) and AY131 (Helsinki to Singapore).
These flight numbers remain consistent for regular scheduled services, making it easier for passengers to identify their Finnair flights. The airline’s boarding passes and electronic tickets prominently display both the AY code and the specific flight number.
Finnair’s flight status information is readily available through Changi Airport’s information systems. Passengers can track flights using the AY code combined with the flight number through both the airline’s website and the Changi Airport app.
Key Services Offered by Finnair in Singapore
Finnair provides comprehensive services at Terminal 1 of Changi Airport. Check-in options include traditional counter service and self-service kiosks for passenger convenience.
An early check-in service is available daily from 12 noon to 6:15 p.m. in the “Jewel” area of Terminal 1. Regular check-in typically opens 3 hours before departure, with counters operating from 6:35 p.m. to 8:35 p.m. for evening flights.
Finnair offers different travel classes with corresponding services:
- Business Class: Priority check-in, lounge access
- Economy Comfort: Extra legroom, priority boarding
- Economy: Standard services with Finnair’s Nordic hospitality
Terminal facilities for Finnair passengers include access to lounges through oneworld alliance partnerships. The airline maintains baggage policies aligned with international standards, allowing business class travellers greater allowances than economy passengers.
Airport Terminal Information for Finnair Passengers
Finnair operates at Singapore Changi Airport Terminal 1, providing clear check-in locations and specific facilities for travellers. Understanding the terminal layout can save time and reduce stress before your flight.
Finnair’s Designated Terminal at Changi
Finnair flights at Singapore Changi Airport operate exclusively from Terminal 1. The check-in counters for Finnair are located at Row 14, door 5 in Terminal 1. These counters open 3 hours before flight departure and close 60 minutes prior to takeoff.
All departing Finnair passengers must proceed to the Departures Hall on the second floor of Terminal 1. This area houses check-in facilities, bag drop services and security control points.
For those arriving at the airport by taxi or private transport, there are clear signs directing passengers to Terminal 1 drop-off points. The terminal code for Singapore Changi Airport is SIN, which is helpful when checking flight information.
Terminal 1 and Terminal 2 Facilities
Terminal 1 offers comprehensive facilities for Finnair passengers. These include dining options ranging from local food stalls to international restaurants, duty-free shopping areas, and convenient rest zones.
Free Wi-Fi is available throughout the terminal, allowing passengers to stay connected before their flights. Currency exchange services and ATMs are strategically placed for easy access.
Terminal 2 is currently operational after renovations, though Finnair passengers typically won’t need to use this terminal unless connecting to flights operated by other airlines based there.
Both terminals feature prayer rooms, baby care facilities, and medical services. Digital information boards throughout display real-time flight updates and gate information.
Access and Transfers between Terminals
The Skytrain provides free transport between all terminals at Changi Airport. This automated service runs frequently, with waiting times rarely exceeding a few minutes.
For passengers needing to transfer between Terminal 1 and other terminals, clear directional signs in multiple languages guide the way. The Skytrain stations are located after immigration in the transit areas.
Walking between Terminal 1 and Terminal 2 is also possible via connected walkways, taking approximately 10-15 minutes. This option gives passengers a chance to explore shops and amenities along the route.
Terminal 1 is linked to the Mass Rapid Transit (MRT) public transport system, providing direct access to Singapore city. Taxis and ride-sharing services operate from designated pickup points outside the arrivals hall on the first level.
Arrival and Departure Procedures at Singapore Changi
Singapore Changi Airport offers streamlined processes for Finnair passengers through clear check-in options, efficient departure procedures, and straightforward arrival protocols.
Check-In Services and Early Check-In Options
Finnair passengers at Changi Airport can access multiple check-in options to suit their preferences. The self-service check-in kiosks provide a quick alternative for those who haven’t completed online check-in before arriving at the airport.
For added convenience, Changi Airport offers early check-in services for Finnair flights. This option allows passengers to drop their luggage and obtain boarding passes well before their scheduled departure time, freeing them to explore the airport’s facilities.
To use online check-in for flights departing from Changi, passengers need their booking reference or ticket number and passport details. This process can be completed through Finnair’s website or mobile app.
Early check-in is particularly helpful for morning flights, allowing passengers to complete formalities the evening before and arrive later on their day of travel.
Departures Process and Flight Information
Upon reaching Changi Airport for departure, Finnair passengers should follow directional signs to their assigned terminal. Flight information displays throughout the terminal provide real-time updates on gate assignments and any schedule changes.
After check-in, passengers proceed to immigration and security screening. These processes are typically efficient at Changi, but allowing extra time during peak hours is recommended.
Once through security, passengers can access Finnair’s partner lounges (for eligible travellers) or enjoy Changi’s extensive shopping and dining options before their flight.
Flight status updates are available through:
- Terminal information displays
- Changi Airport mobile app
- Finnair’s website and app
- SMS notifications (if registered)
Boarding typically begins 45 minutes before departure for international flights, with announcements made throughout the terminal.
Arrivals Process for Finnair Flights
When arriving at Changi on Finnair flights, passengers should follow signs to immigration control. The process is generally smooth, with automated gates available for eligible passports to speed up entry.
After clearing immigration, passengers proceed to baggage claim where carousel numbers are clearly displayed on screens. Baggage typically arrives promptly at Changi compared to many other international airports.
For transit passengers continuing their journey on Finnair or partner airlines, follow the transit signs instead of proceeding to immigration. The transfer desk staff will provide boarding passes for connecting flights if not already issued.
Changi offers excellent ground transportation options upon arrival, including:
- Taxis (available at designated ranks outside each terminal)
- MRT train service to the city
- Public buses
- Private transfer services (bookable in advance)
Lounges and Passenger Amenities
Finnair passengers at Singapore Changi Airport have access to several lounge options through airline partnerships and alliance memberships, with special benefits for premium travellers and frequent flyers.
Finnair Lounge Arrangements
Finnair does not operate its own dedicated lounge at Singapore Changi Airport. Instead, the airline offers lounge access through its oneworld alliance partnerships. Business Class passengers and Finnair Plus Platinum and Gold members can use selected partner lounges.
These arrangements give Finnair customers a comfortable space to relax before flights. The exact lounge assignment may vary based on terminal operations and partnership agreements.
Passengers should check their boarding pass or with Finnair staff at check-in to confirm their specific lounge access rights. Most lounges provide standard amenities like comfortable seating, complimentary food and drinks, Wi-Fi access, and business facilities.
QR Premium Lounge and QF F Lounge
Finnair passengers with appropriate status or class of travel can access the Qatar Airways Premium Lounge (QR Premium Lounge) or Qantas First Lounge (QF F Lounge) depending on eligibility.
The QR Premium Lounge offers a refined atmosphere with à la carte dining options, premium beverages, and dedicated work spaces. Its modern design creates a comfortable pre-flight environment.
The QF F Lounge provides an exceptional experience with high-quality dining, personal service, and wellness facilities. Features include shower suites, premium wines, and made-to-order meals.
Both lounges are located in the Departure Transit Hall and maintain operating hours aligned with flight schedules. Access policies follow alliance rules and ticket class requirements.
Upgrade and Elite Traveller Benefits
Finnair Plus Platinum (AY Plat) members receive the most generous lounge benefits, including guest privileges and access regardless of travel class. Gold members also enjoy lounge access across the oneworld network.
Passengers can use points for upgrades to Business Class, which includes lounge access. The upgrade process can be completed online, at check-in, or through the Finnair mobile app depending on availability.
Elite travellers receive priority check-in and boarding. Additional benefits include extra baggage allowance and fast-track security at some locations.
Business Class passengers gain lounge access by default. This includes passengers who purchased Business Class tickets and those who upgraded using Finnair Plus points.
Finnair Singapore Airport Terminal FAQs
Which terminal is Finnair at Singapore Changi?
Finnair operates from Terminal 1 at Singapore Changi Airport. Passengers flying with Finnair can expect to depart from and arrive at Terminal 1 when travelling through Singapore Changi Airport.
Do Finnair fly to Singapore?
Yes, Finnair offers flights to Singapore. The airline operates regular services between Helsinki Airport and Singapore Changi Airport, connecting the two cities.
What planes do Finnair use to Singapore?
Finnair primarily uses Airbus A350 and A330 aircraft for its flights to Singapore. The modern and fuel-efficient A350s and A330s in Finnair’s fleet ensure a comfortable travel experience for passengers on the route between Helsinki and Singapore Changi Airport.
